⌚ How much time do I have left to return the power bank?

⌚ How much time do I have left to return the power bank?

To track how much time you have left to return the power bank, here’s how you can easily find the timer:

1. Open your browser

• Go to the browser tabs you used when unlocking the power bank.
• Look for the webpage where you initiated the borrowing process.

2. Keep an eye on the remaining time

The timer on this page shows how much time you have left to return the power bank. Don’t forget to respect the indicated deadline to avoid any charges.

Can't access the borrowing timer?

Sometimes a bug can prevent the timer from displaying the remaining time :

• Try refreshing the page to reload the timer.
• If the timer still doesn't appear, contact our customer service. An operator can check the rental status on our side and close the borrowing if needed.
• If you have the power bank in hand, simply return it to any Plug'Heur station and let us know the slot number where you placed it.

Tic tac, tic tac... ⏰

A friendly reminder: stay mindful of the time. If you have any questions or encounter issues, don’t hesitate to contact our customer service for assistance! 😊

Updated on: 27/07/2026